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Author Archives: JB

Inspections – “Take A Stroll”

Inspections of your property come in many forms and from (sometimes) from many sources:

  • Your Boss
  • The Lender (Mortgage Company)
  • Agencies
  • The Owner
  • The Asset Managers
  • Potential Residents

These inspections range from a cursory “drive thru”, to a full blown “unit by unit” that can take days to complete. I believe that one of the most important inspections that NEEDS to take place is the one that you, as the Manager should perform AT LEAST weekly, and a mini version should happen every day, yes….daily.

I know how hard your day is, with reports due, rents to post, maintenance issues, Resident issues, and on, and on. Please set aside a span of time that you at least drive through your property, or take a different direction when you are coming to, or leaving the office for the day. You may find that the reason your traffic is down, is due to the directional sign by the road at the east end of your property being covered by an overgrown shrub, and the reason you didn’t notice is because you come and go each day via the west side! If you don’t live on site, do you ever drive through your property at night…on a weekend night….? You should.

Do your Techs take notes of additional findings they notice in a unit as they make their maintenance visits, and then create an additional work request so the work order can be put back in the system?

Do you have an intensive inspection process in your vacant units when the “make ready’ or “turn” is complete? This is your chance to keep those new move-in “punch lists” items to a bare minimum AND have a happy new Resident!

If you manage a HUD property, you know what REAC stands for don’t you? Those of you unfamiliar with the Housing and Urban Development “Real Estate Assessment Center” should know that it is the division responsible for the physical and financial inspections of properties that have loans underwritten by HUD, or that receive rent subsidy from HUD. In short, it can take several months to prepare for an inspection, and they are very comprehensive! So, be thankful and ……..

Remember, hop up from behind that computer screen, grab your Maintenance Supervisor, hop in the golf cart, or just go for a nice walk….and see amazing things on your property!!

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I Have Come For The Rent

I HAVE COME FOR THE RENT !                                 Sounds ominous doesn’t it? It should. Collecting rent is serious business. For the Resident, paying rent should become a habit. For most of our Residents it is an obligation that is taken seriously.… Continue Reading

A Managers’ Tools

July 10, 2016 I want to take a moment here to discuss the three tools that I personally believe will improve the effectiveness of a  Property Managers’ responsibilities. We have talked about the four basics which are: LEASE THE UNIT COLLECT THE RENT MAINTAIN THE PROPERTY MANAGE THE COMMUNITY As a Manager, you may ask… Continue Reading

Apartments – Are You A “Leasing Pro”?

NEXT……Let’s discuss how we “show” a vacant apartment! May 20, 2016 – Are we ready to show that great 2 bedroom that just came available? Let’s do it !! Here are the assumptions we will use before we get to the meat of the discussion: The apartment has been reconditioned (turned): The apartment has been… Continue Reading

Wearing Different Hats !

May 2, 2016Where do I begin? Let’s see…….  How many hats does a Manager wear? Administrator Child Psychologist Sales Manager Collection Agent Arbitrator Match Maker Wedding Coordinator Family Counselor Lifeguard Boss Friend Advisor Decorator Receptionist Answering Service I’m sure there are many more, but my brain froze! This is just a micro view of the… Continue Reading

Who’s Driving The Car ?

Let’s talk about “Curb Appeal”. All of us in the management industry know and love this terminology. For those who might be just beginning their multifamily careers, this may be one of the top 10 things I’d like you to take away from our Blog today, or any day! I’ll start with a detour into… Continue Reading

LEASING – The Foundation Part I

What can we say about the phrase “Lease The Unit”. What comes to mind is the word “Occupancy”. In order to have occupants in our units, we must first have “traffic”. This consists of telephone inquiries, walk-ins, referrals from professional apartment leasing companies, folks that drive by our property, etc. In my experience, leasing is… Continue Reading

Leasing – Who Do I Rent To and How?

February 1, 2016 First, let’s pose some questions readers both novice and pro may have, or might need to get back up to speed on: Who should I rent to? – If you are a novice, and own a duplex and are residing in one side, the ideal occupant needs to be compatible with your life… Continue Reading

Tall Tales From the Christmas Party

January 13, 2016 – Homer Katz reporting Well, the Christmas party was a huge success. Everyone had a LARGE time and a few were Xtra Large if you get my drift 🙂 Our Regional Manager Roger was in attendance and this is the first year he has done so. His family stayed home due to… Continue Reading